Contact Us

We're Here to Help

Have a question about a product or your order? The PineCrest57 customer support team is here to assist you.

Store Information

Store Name: PineCrest57
Website: PineCrest57.space
Established: 2022

Business Address:
692 Ridge Rd
Horseheads, NY
United States

Phone: 516-938-3070
Email: support@PineCrest57.space

Product Questions

Contact us if you need assistance with:

Pet water feeders
Travel water bottles
Collapsible pet bowls
Gravity water stations
Product capacities or dimensions
Product care and usage
Choosing a suitable hydration solution

When possible, include the product name in your message so we can assist you more efficiently.

Order Support

For questions about an existing order, please include:

Your full name
Order number
Email used when ordering
Product name
Brief description of your request

Shipping

PineCrest57 provides free worldwide shipping, with estimated delivery within approximately 7–10 days.

Returns & Refunds

Eligible purchases may be returned free of charge within 30 days of delivery, subject to our Return & Refund Policy.

Please contact us before sending back merchandise so that we can provide the appropriate return instructions.