Contact information

PineCrest57 provides customer support for product questions, orders, shipping, returns, refunds, and general store inquiries.

Business Information

Store Name: PineCrest57

Website: PineCrest57.space

Established: 2022

Business Address:
692 Ridge Rd
Horseheads, NY
United States

Phone: 516-938-3070

Email: support@PineCrest57.space

Customer Support

Our team can assist with questions regarding:

Pet water feeders
Portable water bottles
Collapsible bowls
Gravity water stations
Automatic pet waterers
Product specifications
Order status
Shipping
Returns
Refunds

Contacting Us About an Order

For faster assistance, please include:

Your full name
Order number
Email address used at checkout
Product name
Description of your request

Damaged or Incorrect Orders

If merchandise arrives damaged, defective, or materially different from what you ordered, contact us promptly.

Please provide your order number and clear photographs where appropriate.

Returns

Eligible purchases may be returned free of charge within 30 days of delivery, subject to our Return & Refund Policy.

Please contact customer support before sending merchandise back.

Shipping

We provide free worldwide shipping with estimated delivery within approximately 7–10 days.

For delivery assistance, please include your order number when contacting us.